Q1: Can you support OEM or non-standard size customization?
A: Yes, we support OEM and non-standard customization. The customization process is generally as follows: customer submits requirements → technical feasibility assessment → solution and quotation provided → production arranged after confirmation. Bulk customization orders usually enjoy tiered pricing discounts.
Q2: What are the commonly used materials and surface treatments for the products? How to choose?
Material selection depends on the usage environment:
General indoor environment: electro-galvanized or powder-coated cable trays are suitable.
Outdoor, humid, or corrosive environments (such as coastal areas, chemical plants): hot-dip galvanized (zinc layer thickness ≥55μm), stainless steel, or fluorocarbon coating, and other heavy-duty anti-corrosion treatments should be selected.
When selecting, ensure that the cable tray body, connectors, fasteners, and all other accessories are suitable for the same environment to avoid the weakest link effect.
Q3: How is product quality guaranteed? Are there third-party testing reports?
A: We have CE and ISO certifications, including raw material inspection, dimensional tolerance testing, coating thickness measurement, load testing, etc. We can provide third-party laboratory reports on load testing and salt spray corrosion testing upon request to help customers quickly complete acceptance testing locally.
Q4: What international performance standards does the product meet?
A: The core performance standard references IEC 61537 (International General Specification for Cable Tray Systems), which has clear requirements for structural strength, corrosion resistance, and materials for fire-resistant sections. Different regional standards may have supplementary requirements, such as the NEMA standard in the North American market.